BTPN Syariah

Since becoming officially operational on July 14, 2014, BTPN Syariah has been well-known as the only bank in Indonesia that focused on serving underprivileged families. BTPN Syariah built extremely different facilities and infrastructure than other banks, in general, to ensure effective and efficient products, as well as services to serve such segment. With just 25 branches and 41 Operational Function Offices across Indonesia, the bank has a collective of nearly 12,000 proactive employees in almost 70% of the total sub-districts in Indonesia, which directly implements the empowerment program of underprivileged families in customer centers by building 4 key empowerment behaviors, namely having are Courage to Try, Discipline, Hard Work, and Solidarity (BDKS). Collected funds from around 20,000 prosperous customers, with almost all distributed to underprivileged families, reached 3.2 million active customers.